Support
Context Help
If you get lost inside our web hosting Control Panel, the very first step you should take is to push the Help button, which is present on each and every page. A pop-up menu will open. It contains elaborate info about all the actions that you can perform on the given page. Each pop-up window shows up on the same page so that you can quickly return to your work.
Video Tutorials
We have a wide array of how-to videos clarifying how to work with our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of just reading articles. Thus, everyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step tutorial videos.
F.A.Q.
If you can't discover the answer you are looking for, have a gaze at our comprehensive FAQ database, which covers questions asked by actual persons and offers practical solutions. We frequently "revamp" our Frequently Asked Questions database with new articles so as to embrace all the new additions and innovations related to our platform.
Ticketing System
If you still can't find the solution you need in the Frequently Asked Questions database either, you can contact our fantastic team of customer support engineers available 24/7 and eager to assist you with any problem. Each trouble ticket you open will be replied to within sixty minutes (the average support ticket response time being about 20 minutes), so you won't have to wait a long time to get your question answered.